Traveling With Dogs, Cats, & Other Pets with JetPaws
JetPaws is an exclusive program designed to give owners all the tips and tools they need for a smooth trip with their pet, from start to finish. We’re committed to all our customers, including the four-legged ones!
About JetPaws
This free program includes:
Carrier bag-tag — a special bag-tag will be attached to your pet carrier at check-in so everyone knows your pet is ready to fly.
Petiquette™ — a handy list of all the social graces for pet travel.
TrueBlue points — earn 300 TrueBlue points on each flight segment when traveling with your pet. If you’re not already a TrueBlue member, sign up now. It’s free.

Haute Dogs & Cool Cats
JetPaws offers custom pet travel products for purchase including a comfy Pet Carrier designed by JetBlue and Cindy Adam’s Jazzy® Park Avenue Dog and a nifty JetPaws Pet Travel Kit.
Before you go
- Check the vaccination and documentation required for each destination on your trip.
- Don’t forget your pet’s identification tags and license.
- Remember your pet carrier cannot exceed 17″L x 12.5″W x 8.5″H and the combined weight of your pet and the carrier must not exceed 20 pounds.

JetPaws
Booking your pet
Pets can be booked online or you can call 1-800-JETBLUE (538-2583).
Remember:
- For tickets purchased on or after 8/27/2018, there is a pet fee of $125 each way.
- It is best to book early. A limited number of pets are allowed on each flight.
- Only one pet per customer is allowed.
- Your pet carrier cannot exceed 17″L x 12.5″W x 8.5″H and the combined weight of your pet and the carrier must not exceed 20 pounds.
- Your pet and carrier count as one carry-on bag onboard.
We can not accept pets going to Jamaica (MBJ and KIN), Barbados (BGI), St Lucia (UVF) the Cayman Islands (GCM) and Trinidad and Tobago (POS). - We don’t allow pets on interline flights.
At the airport
- Check in your pet at the “Full Service” counter.
- At the security check-point, remove your pet and carry (or walk) it while the pet carrier is x-rayed.
- Your pet and carrier count as one carry-on bag onboard.
- All pets must remain inside the pet carrier while at the airport and onboard the aircraft.
- If your pet needs to relieve itself, you must exit the airport and return through security.
Travel checklist
Traveling with your pet is a breeze when you’re well-prepared and informed. Use the checklist below to ensure you have everything you need for a smooth trip:
- Necessary vaccinations and documentation
- ID tags
- Pet license
- Approved pet carrier (no larger than 17″L x 12.5″W x 8.5″H)
- Pet snacks and treats
- Pet supplies for the trip
- A pre-flight workout for your pet. That way they’ll adapt more quickly to their new surroundings and sleep better.
Source: https://www.jetblue.com/traveling-together/traveling-with-pets/